Return Policy

Need to Make a Return? We’ve Got You

How to Start a Return
We want you to love your ZYLO product, but if it isn’t the right fit, we’ve made the return process simple. Returns are accepted within 30 days of your purchase date, provided the item is in unused condition, with all original packaging and tags included.

To begin, log in to your Redo portal and submit the return request form. This helps us track your request and provide you with the next steps for shipping your item back. Once your form is received, you’ll be notified with detailed instructions so you know exactly what to expect.

Need a Hand?
We understand returns can sometimes feel like a hassle, so if you run into any issues or have questions at any point, don’t hesitate to reach out. Our team is here to make things easy for you. Just email us at info@zylocollections.com, and one of our support specialists will walk you through the process, answer any questions, and make sure your return is taken care of smoothly and quickly.

7 Degree Innovatoin

At Zylo, every bottle is built with purpose — and protected by our exclusive U.S. patent featuring a 7-degree angled design. This signature slope isn’t just a visual trademark. It’s engineered for comfort, offering a more natural, ergonomic grip that fits seamlessly in your hand.

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